Wait for the conference organizer to unlock the conference, or have the organizer add the user to the conference through the Lync client. Set up dial-in conferencing so people can join meetings by phone Resolution 3 An example of a valid number would be the following:įor more help with Skype for Business Online dial-in conferencing issues, go to the following Microsoft websites: When you enter the toll number and the toll-free number, make sure that you don't include parentheses or punctuation (for example, spaces, brackets, hyphens, dashes, and so on), and use only the numeric values 0 through 9. The Toll and Toll-free number fields are very sensitive to the formatting of the number. There you will find the dial-in conferencing settings. On the top of the page, click More, and then, under Skype for Business Online, click Configure user settings. To do this, follow these steps:īrowse to the Admin Overview page, click Users on the left side of the window, and then open the user who organized the meeting. Verify the formatting of the telephone numbers that are found in the user’s Skype for Business Online settings. Record Type: SRV Record name: _sip Protocol: _tls Weight: 1 Priority: 100 Port: 443 Destination Host: įor more information about how to configure the necessary DNS records for Skype for Business Online, go to the following Microsoft websites:Ģ566790 Troubleshooting Skype for Business Online DNS configuration issues in Office 365 Resolution 2 This record should be configured as follows:

Without this record, the ACP's server can't find the correct destination, and the user is put on hold indefinitely. This record is necessary to guide the ACP's servers to the correct destination server. In this record, the placeholder domain represents the name of your destination server. To resolve this issue, use one of the following methods, as appropriate for your situation. You may also you find that you can never join the meeting, even though you are asked to wait to join the meeting.

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